Our Management Company
Make sure that you ring reception to let them know in advance approximately the time you intend to arrive; this should ideally be late afternoon, but if you arrive early you can leave your baggage in reception until the chalet is ready for you (normally 17:00 but can often be earlier due to the Sunday changeover).
The Fab Alpine Essence Staff
They will sort out the tourist tax (c.1.50 euros per person over the age of 18 per night if you have not booked with Vrbo/Abritel, who will already have charged you), and the refundable security payment (card swipe). You will then be directed to the chalet and of course the reception team are there to answer any queries you have as they arise.
Extra Services
Lift passes - if you have ordered via Alpine Essence, you just pick them up at the reception (order at least 2 weeks before your arrival). Lift passes, ski hire, lessons.
Bread orders - 6 styles of bread, croissants and pain aux chocolat can be delivered to your chalet door every morning. They just ring the bell and go. Delivery is free - well worth it!
