Guest Information

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Our Management Company

Make sure that you ring reception to let them know in advance approximately the time you intend to arrive; this should ideally be late afternoon, but if you arrive early you can leave your baggage in reception until the chalet is ready for you (normally 17:00 but can often be earlier due to the Sunday changeover). 


The Staff

They will sort out the tourist tax (c.1.40 euros per person over the age of 18 per night if you have not booked with HomeAway, who will already have charged you), and the refundable security payment (card swipe). You will then be directed to the chalet and of course the reception team are there to answer any queries you have as they arise. They are FAB!


Extra Services

Lift passes - if you have ordered via Alpine Essence, they will be ready for you to pick up at the reception (order at least 2 weeks before your arrival). 
Bread orders - 6 styles of bread, croissants and pain aux chocolat can be delivered to your chalet door every morning. Delivery is free - well worth it!



IGNORE the 1st 'Chalets de Vallandry' sign & continue to the 2nd one. Map
You will need to go past this when you first arrive to get to the Alpine Essence Reception to book in. Please give them a ring beforehand to let them know your ETA (all numbers in the details below).



Unless the snow is really deep, you can get your car down almost to the front of the chalet. Loading in and out is very simple from there. Free parking is just above the chalet. You will not need a car during your stay unless you particularly wish to go sight-seeing perhaps in the Vanoise Valley or go shopping in Aime (Leclerc + really good micro brewery pub opposite) or Bourg (SuperU, Intermarché, Aldi, Lidl).



When you book in at the reception they will give you the temporary code to the key safe for your visit.
If you think that you will be arriving outside of office hours then when you ring to confirm your arrival time they will give you the code and you will be able to officially book in the following day - please read the information below for telephone numbers.


The documents below are to help you with getting ready for your holiday at the resort and then to help you with technical things like how all the white goods work.

We do have a lot of information that we can send out to you on request - guidance on routes, hotels en route, airport transfers, food shopping, equipment rental, best places to ski, good running/biking routes, places to visit - just get in touch and we are happy to help you out. We speak English, French and German.

GUEST INFO: 1  Before Arrival  pdfs

GUEST INFO: 2  On Arrival  pdfs

Whether it's a full on activity holiday that you are looking for or something a bit more laid back, Vallandry has something for everyone.